Challenge:
The startup was preparing to launch a new cloud-based HR management software but struggled with high defect rates and lengthy release cycles. Their existing process lacked a dedicated quality assurance team, resulting in frequent bugs slipping into production and slowing down releases. They needed a skilled QA team experienced with both manual testing for exploratory and edge cases, as well as automated testing to accelerate regression and integration tests. Furthermore, the QA team had to seamlessly align with their Agile development process and continuous integration pipeline.

Solution:
UpHove sourced a specialized QA team with a balanced mix of manual testers and automation engineers. Candidates were selected based on expertise with tools such as Selenium, JIRA, Jenkins, and TestNG, and experience in Agile and DevOps environments. The QA team worked in tandem with developers from the early stages of sprints, designing test cases and integrating automated tests into the CI pipeline. We also provided contract flexibility to allow scaling the QA resources up or down based on sprint needs.

Result:
After two release cycles with the new QA team, the defect rate dropped by 40%, significantly enhancing product stability. Automated testing reduced regression test times by 60%, allowing the startup to switch from monthly to bi-weekly releases. This faster release cadence improved customer feedback loops, enabling quicker feature enhancements and bug fixes. The successful launch attracted positive reviews and increased client acquisition by 25% in the following quarter.